ADNOC Distribution has introduced ARIF, an AI-powered chatbot designed to enhance investor relations. Launched during Abu Dhabi Finance Week, ARIF provides current and prospective investors with financial insights, performance updates and strategic information. The chatbot supports natural language queries in both English and Arabic, offering 24/7 accessibility for a diverse investor base.
ARIF’s name, meaning “knowing” or “informed” in Arabic, reflects its purpose of delivering dynamic and accurate responses to investor queries. Unlike traditional chatbots, ARIF synthesises verified company information to compute custom financial ratios, analyse growth indicators, and provide updates on ADNOC Distribution’s strategy, equity story and sustainability initiatives.
ADNOC Distribution CEO Bader Saeed Al Lamki stated, “ARIF’s launch underscores our commitment to innovation across our business. By combining AI with transparency, we provide investors with a powerful resource to gain insights into our growth and make informed decisions.”
Currently focused on investor relations, ARIF’s capabilities will expand in the future to serve retail, business-to-business, and other stakeholders. These planned updates align with ADNOC Distribution’s strategy to enhance customer experiences across its value chain.
ARIF is part of ADNOC Distribution’s portfolio of over 20 AI-enabled initiatives, which aim to integrate advanced technologies across operations. These initiatives are designed to improve customer experiences, enhance operational efficiency, support growth, and contribute to sustainability efforts, including reducing carbon emissions.
The deployment of AI-powered tools like ARIF reinforces ADNOC Distribution’s position as the UAE’s leading fuel distributor, mobility retailer, and convenience store operator while delivering long-term value for shareholders.
